In the Spring of 2020, the NASSM Blog will be highlighting different individuals with NASSM leadership roles. We hope you enjoy getting to know them and learning more about NASSM. (Note: These interviews were conducted in early February.)
Robin Ammon is the Business Office Manager for NASSM and the Chair of Kinesiology and Sport Management at the University of South Dakota.
The Business Office Manager for the North American Society for Sport Management is one of the oldest positions in our organization. Since NASSM’s inception in 1986 there have only been two individuals in this position. The first was Garth Paton, from the University of Brunswick, who was the Business Office Manager from 1986-2002. I have held the position since 2002 and at the current time it is housed on the campus of the University of South Dakota. The Business Office Manager has a number of responsibilities, but they fall into three general categories: membership, financial and legal issues.
The duties pertaining to membership issues are far and away the largest and most complex of my responsibilities. Processing membership dues and conference registration for each attendee, as well as producing receipts for both, takes up the majority of my time. Once the membership registrations have been processed, membership information is forwarded to Human Kinetics, the publisher of the Journal of Sport Management and Sport Management Education Journal for members to receive access to their included copies. The relationship between Human Kinetics and NASSM dates back to the organization’s inception, so nurturing that relationship is vital. Membership information is also sent to TeamWork online, which provides a weekly industry update for current members. Finally, I produce membership lists and figures, as well as contact information, for the NASSM Executive Council as needed.
Since I am the only Executive Council (EC) member with almost 18 years of service, it is often my duty to provide a historical perspective regarding past decisions and background information about the society to current EC members. In addition, I am continuously communicating with NASSM members, prospective students, industry contacts as well as other interested parties to ensure that they receive accurate information pertaining to all matters related to the organization. The majority of member questions pertain to their membership, conference matters that include conference receipts and disputed charges, universities requesting membership information, plus other miscellaneous questions received by telephone, email, and surface mail (yes, I do receive at least one letter every month!) that is directed to the Business Office.
Designing and purchasing the main conference honors such as the Earle F. Zeigler Lecture Award, the Garth Paton Distinguish Service Award, the Distinguished Sport Management Educator Award, the Diversity Award and the Research Fellow Awards is part of the services provided by the Business Office Manager. Finally, I am responsible for providing payment to the Student Research competition winner, the NASSM Service Learning award winner as well as the Janet B. Parks NASSM Research Grant and the NASSM Doctoral Research Grant awardees.
Finally, in order to ensure seamless transition of member benefits as well as questions regarding the NASSM web site I communicate with the Web Administrator on a continuous basis.
The Business Office Manager pays all NASSM bills (membership and conference) and acts as the liaison between the society’s bank and the organization. I am responsible for reconciling NASSM’s accounts and consult with the NASSM Treasurer regarding our investment portfolio (certificates of deposit). I provide any financial information requested by the NASSM Treasurer or other Executive Council members. Another duty of the Business Office Manager is to deposit all NASSM revenues from members, outside agencies and conference sponsors.
Finally, the Business Office Manager serves as the liaison with NASSM’s intellectual property attorney and work to ensure the viability of NASSM’s name, trademark, and logo in the US and Canada. I provide support for the efficient operation and payments for NASSM’s General Liability, as well as Directors and Operators insurance policies.
The North American Society for Sport Management has evolved tremendously over its almost 34 years of existence and the Business Office Manager’s duties and responsibilities have evolved as well.