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Posts tagged ‘Research’

How Do We Help Our Students Arrive, If We Don’t Know Where They Started?

by Chris Barnhill (research conducted with Andrew Czekanski and Adam Pfleegor)

Dr. Christopher Barnhill is the Sport Management Program Director and Associate Professor at Georgia Southern University. Dr. W. Andrew Czekanski is an Assistant Professor with the Department of Recreation and Sport Management at Coastal Carolina University. Dr. Adam G. Pfleegor is an Assistant Professor with the Department of Sport Science at Belmont University.

In the summer of 2005, not long after my wife and I moved to Manhattan, Kansas, we experienced what has to be one of the most frustrating conversations of our marriage. I was in my new office in the Kansas State athletic department while Amy was driving back from a job interview in nearby, Riley, Kansas. She called from her cell phone desperately hoping that I could give her directions home. Unfortunately, I was of no help.

If you are familiar with this region, you know that most towns in the area are separated by a sea of wheat with no major highways. Smartphones did not yet exist and GPS was not common. She needed my help, but all I knew is that she was surrounded by wheat fields and a few windmills. Essentially, I knew she was somewhere in Kansas. I knew the destination she was trying to find but without knowing her current location, any advice was useless.

It’s impossible to draw a map to Point B without first knowing the location to Point A.

As faculty, it is our duty to be familiar with the knowledge and skills students must acquire to be successful in the sports industry. Many of us worked in the industry and regularly communicate with industry partners or advisory boards. Additionally, there is some great literature exploring industry and faculty perspectives of student outcomes (e.g. Barnes, 2014; Mathner & Martin, 2012; Schwab et al., 2013). We know the location of Point B. In Barnhill, Czekanski, and Pfleegor (2018), we attempted find Point A by gathering data from students at 12 undergraduate programs on their first day of Introduction to Sport Management.

Data About Sport Management Intro Students

Getting to know sport management studentsThe results of our study provided a complex picture of the students we are educating. Sport management students have high academic aspirations. More than half of the students surveyed desired to obtain an advanced degree and were heavily involved in their campus communities. However, their college GPA is lower than the general population. This might be explained by some of the demographic information in the sample. A majority of students identify as having a middle-class background, but many students come from lower or upper-class backgrounds. Graduation rates are significantly higher for students from higher socioeconomic backgrounds than for students who come from middle and lower socioeconomic classes (Snyder, de Brey & Dillow, 2010). This often stems from differences in resource allocations for K-12 schools, as well as less access to mentors with college experience (Institute for Research on Poverty, 2017).

When looking at racial and gender demographics, we found sport management programs generally have more White and Black students than the general undergraduate population, but few students from other populations (Snyder et al., 2019). Similarly, women are woefully underrepresented in our discipline. Literature consistently indicates diverse classroom environments improves learning outcomes (Gurin, Dey, Hurtado, & Gurin, 2002). While the current imbalance in representation represents an opportunity for growth by making our programs more welcoming to students from underrepresented populations, it also puts an emphasis on faculty to bring diverse viewpoints to the classroom.

The final section of our study explored students’ perceptions of their own abilities relative skills/knowledge. Scholarship consistently indicates sport management students are naïve to the realities of the field and have unrealistic expectations for their careers (Barnes, 2014; Mathner & Martin, 2012; Schwab et al., 2013). This may be because sport management students are primarily attracted to the discipline by their passion for sport. Participants in the study were generally unaware careers available in the sport industry. Our study also indicated students are overly confident in their own abilities. As a whole, the sample indicated beliefs that their skills and knowledge related to the industry were above average despite the fact that they had never taken a course related to sport management. Unrealistic career expectations not only impact student learning, they also have negative consequences after graduation (Bush, Bush, Oakley, & Cicala, 2014).

As sport management educators, we have a duty to prepare students for the industry to hope to enter. We must continue to be aware of and adapt to an ever-changing destination. However, we must also be keenly aware of the various jumping off points from which our students begin their journeys. We hope, if anything, this study provides a picture of the undergraduate student population and begins a conversation about curriculum design in undergraduate sport management programs.

Read the entire study here in the April 2018 edition of the Sport Management Education Journal

Barnes, J.C. (2014). What becomes of our graduates?: New employee job transition and socialization in sport administration. Sport Management Education Journal, 8, 27–34.

Barnhill, C.R., Czekanski, W.A., & Pfleegor, A.G. (2018). Getting to know our students: A snapshot of sport management students’ demographics and career expectations in the United States. Sport Management Education Journal, 12, 1-14.

Bush, A. J., Bush, V. D., Oakley, J., & Cicala, J. (2014). Formulating undergraduate student expectations for better career development in sales: A socialization perspective. Journal of Marketing Education, 36(2), 120-131. doi:10.1177/0273475314537831

Gurin, P., Dey E., Hurtado, S., & Gurin, G. (2002). Diversity and higher education: Theory and impact on educational outcomes. Harvard Educational Review, 72(3), 330-366.

Institute for Research on Poverty (2017). Poverty Fact Sheet: Falling Further Behind: Inequity in College Completion. Madison, WI: University of Wisconsin – Madison.

Mathner, R.P., & Martin, C.L.L. (2012). Sport management graduate and undergraduate students’ perceptions of career expectations in sport management. Sport Management Education Journal, 6, 21–31.

Schwab, K.A., Dustin, D., Legg, E., Timmerman, D., Wells, M.S., & Arthur-Banning, S.G. (2013). Choosing sport management as a college major. SCHOLE: A Journal of Leisure Studies and Recreation Education, 28(2), 16–27.

Snyder, T. D., de Brey, C. & Dillow, S. A. (2019). Digest of Education Statistics 2017 (NCES 2018070). Washington, DC: National Center for Education Statistics.

Capacity Building: A Comparison of Two Cases

By Patti Millar and Alison Doherty. Dr. Millar is an Assistant Professor at the University of Windsor in Windsor, Ontario and Dr. Doherty is a Professor at Western University in London, Ontario.

This research appeared in the July ’18 issue of the Journal of Sport Management.

Community sport organizations (CSOs) occupy an important place in the make-up of our communities by providing sport and physical recreation activities for all ages. CSOs, however, often face capacity-related challenges that can limit the impact that their programs have within their community. Organizations in this context have expressed challenges related to attracting and retaining volunteers, acquiring stable financial resources, and dedicating time to long-term planning.

Building off our previous research, and given the growing popularity of capacity building as a priority in the non-profit sector (Bryan & Brown, 2015; Girginov, Peshin, & Belousov, 2017), we took a closer look at the process of capacity building in both an organization that was successful in its efforts, and one that was not (Millar & Doherty, 2018). We uncovered the forces, whether internal or external to the organization, that initiated capacity building, the clubs’ perceived ability to respond to that force and whether it had the capacity to do so. We also uncovered the clubs’ readiness to implement capacity building strategies, and ultimately the clubs’ success in building capacity and responding to the initial force. We present an infographic that summarizes the contexts and findings of the cases, illustrating their respective experiences with successful and unsuccessful capacity building.

Blog Infograph

 

We found that both organizations initiated the process in large part in an attempt to address declining membership; this acted as the force that ultimately drove the organizations to introduce new leagues in hopes that this would counter the low membership numbers.

 

Of particular interest, the findings show that an organization’s readiness for capacity building can be a key factor in whether or not their efforts are successful. The curling club (successful case) had individuals within the organization who were willing to dedicate resources towards capacity building. It also identified areas of strength that could be leveraged during the capacity building process (e.g., relationships with local curling community). The club also reported that the capacity building strategies aligned well with its objectives, and therefore were less disruptive to operations.

 

The football club (unsuccessful case), on the other hand, despite an alignment between the capacity building strategies and the club’s objectives, expressed that a lack of willingness from the executive to plan and commit resources to capacity building was a key hindrance to the success of these efforts. The club also expressed that the added workload, and conflicts that arose as a result, combined with a lack of existing capacity, ultimately contributed to the failure of its capacity building efforts.

Together, these contrasting findings provide important considerations for organizations as they embark on the capacity building process:

  • Organizations are unlikely to build capacity simply for the sake of building capacity; there is some impetus that triggers the organization to react. Without recognition of that initial force, capacity building efforts will lack a strategic focus and are unlikely to be successful.
  • An assessment of capacity needs and assets should be conducted prior to implementing any capacity building strategies. These identified needs become the basis of the capacity building process, and so without a thorough assessment it is possible that an organization will overlook a critical capacity need. This also allows an organization to identify, upfront, capacity limitations that may hinder the process, as well as those assets that might be leveraged.
  • Perhaps most importantly, organizations should take the time needed to identify appropriate capacity building strategies that address their needs. These strategies should be ones that organizational members are willing to support, that are congruent with the organization’s processes, systems and culture, and that the organization has the capacity to implement. Without this readiness to build capacity, it is less likely that an organization will be successful in addressing its capacity needs.

The overarching finding from this study is that capacity building should be strategic in nature, such that the decisions made along the way are reflective of an organization’s mission, it’s internal and external environment, and should ultimately contribute to program and service delivery.

Interested in learning more about this research? Check out the article in the July 2018 Issue of the Journal of Sport Management.

References
Bryan, T.K., & Brown, C.H. (2015). The individual, group, organizational, and community outcomes of capacity-building programs in human service nonprofit organizations: Implications for theory and practice. Human Service Organizations: Management, Leadership & Governance, 39, 426-443.
Girginov, V., Peshin, N., & Belousov, L. (2017). Leveraging mega events for capacity building in voluntary sport organizations. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 28, 2081-2102.
Millar, P., & Doherty, A. (2016). Capacity building in nonprofit sport organizations: Development of a process model. Sport Management Review, 19, 365-377.

Explaining Sponsorships Using Analogy

By Jesse King, Ph.D. (Weber State University) and Robert Madrigal, Ph.D. (California State University, Chico)

Most sponsorship alignments do not make sense. For example, what does FedEx have to do with the NFL? This sponsorship is incongruent because the brand and property (e.g., events, teams, leagues, etc.) have little in common. In such cases, the brand must explain to consumers how it is related to the property. In a recent article in Journal of Sport Management, we find that using analogies is one tactic for explaining an incongruent sponsorship to consumers.

Understanding an analogy is like solving a puzzle. By highlighting shared associations, analogies provide a creative way for sport managers to explain how the brand is similar to the property. For example, FedEx makes use of an analogy by awarding the “Air and Ground Players of the Year” to the NFL’s top quarterback and running back.  The analogy allows fans to connect the actions of running backs and quarterbacks to ground and air delivery of a package, respectively. The package and football each plays the same relational role in this analogy. Just as a football may be passed through the air by a quarterback or carried by a running back on the ground, a FedEx package can be sent by air via a plane or ground delivered using a truck. Good analogies are useful because they promote a deeper understanding of the sponsor-event alignment. In this way, a sponsorship that once did not make sense to a consumer can explained in a way that links core equities of the property with those of the brand.

Creativity is required for fans to understand analogies and for sport managers to build them.  The goal for sport managers in creating analogies is to help the customer understand common functions in the sponsoring brand and sport property. To build analogies, managers should:

1) Identify Brand Action Words: Identify actions performed by the brand. This can be accomplished by identifying actions in terms of verbs used to describe a core function (e.g., Gillette razor blades shave hair off the body). Keep in mind that there are often many ways to describe the same action. For example, a close shave is achieved through close contact between the razor and few missed hairs.

2) Identify Property Action Words: Consider actions performed by the property that might align with those of the brand. Avoid shared surface traits such as common appearance (e.g., both property and brand’s logos are red) or immaterial detail (e.g., both players and employees wear uniforms). Instead, focus on common patterns of relationships that exist for the brand and for the property.

3) Avoid the Abstract: When creating analogical explanations, avoid abstract descriptors such as “excellence” or “integrity.” If no relevant actions within the property can be identified, the sponsor should work with the property to create something (e.g., award, event) that will serve a similar role to the actions that the brand wants to emphasize (e.g., the turnaround play of the game).

Analogies that explain deeper relationships are likely to be more effective than those that only explain surface similarities. For example, Gillette could explain a partnership with competitive swimming, a sport in which competitors “shave” the hair off their entire body prior to a major competition, by emphasizing shallow similarities associated with shaving hair and shaving seconds from a race time. However, a better fit might be achieved by explaining deeper patterns of shared relations. For instance, Gillette recently explained their partnership with Major League Baseball’s Home Run Derby by emphasizing the relational importance of establishing close contact between a razor and skin as a way of making sure to not miss any hair follicles on one’s face with the importance of a baseball batter making contact with the ball in order to miss fewer pitches.

King Blog Photo 1

Key Takeaways:

In this research we found analogy improves sponsorship fit, relative to other types of explanation. They help because analogies are perceived as creative. Also, short explanations of analogies seem to be equally effective as more detailed explanations.

For sport managers this means that short messages such as “The FedEx Air and Ground Players of the Year Awards” may be as effective as full press release in explaining a brand-property alignment.  Analogies are capable of concisely conveying a great deal of information. Because space and time are often severely limited in a sponsorship message, the use of analogy offers an efficient and creative method for concisely explaining how an incongruent brand is similar to a sports property.

Student Corner: An international student experience

From London to London: My experience as an international student in Canada

Written by: Swarali Patil, MA Candidate, Western University

My journey as a graduate student is unlike my peers. I was born in India. I grew up near Mumbai (Bombay) before moving to New York. This was followed by a move to the United Kingdom for my undergraduate degree, and a year each in Malaysia and the Philippines. Presently I’m a second-year master’s student in Canada. Here are some of my tidbits as I navigate my journey in graduate school as an international student.

Choosing a School – Graduate school can be daunting, and with the incredible choices available, how can you choose the school that’s right for you? Research! I spent almost a year researching schools online, spoke to my lecturers at Coventry University, and contacted various schools before making my choice. It is a time consuming task but if you plan to spend two or more years taking on rigorous academic work, you should be well prepared to do it. The NASSM website is a great source of sport management programs available in North America. Identify the schools and programs that appeal to you, make a list of potential supervisors and read some of their work, contact the department for additional information about funding and other pertinent details before making your choice.

Choosing Classes – Your classes are meant to help you gain a deeper understanding of concepts you’ve previously learned, and introduce you to some new ones. Your classes can be a fantastic means to meet your fellow graduates, learn about interesting research happening in your department or faculty, participate in an exchange of ideas with your peers, and work on projects that can help you hone your presentation and writing skills. Classes are also a great medium to explore your interests that may lead to a potential thesis topic. Choose wisely but don’t overburden yourself.

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Professional Development – Take advantage of every opportunity presented to you, whether it is volunteering, attending conferences, presenting at symposiums, or being a teaching or research assistant. I have volunteered at conferences on campus, presented at symposiums run by different faculties, participated in 2-minute and 5-minute presentation contests, and more. I have also been a teaching and research assistant, which has helped me add to my repertoire of skills and experiences for my CV.

Teaching and Learning – If your school has a Teaching and Learning Resource Centre, utilize their workshops to add to your knowledge base. Most programs will also provide a certificate of completion. Grab every opportunity you can to augment your CV. I’ve found several workshops to be incredibly helpful, particularly when I was a first-time TA. Several workshops provide video recordings of your presentations, which can be a great tool to showcase yourself to a potential employer.

Swarali at SCRINetwork – If you attend conferences or volunteer at social events on campus, take the time to meet faculty and students from different universities. This can lead to interesting contacts, friends in new cities, collaborations and other opportunities. Conferences are also a great way to discuss your research interests with experts in the field. Register early, utilize the student rate, and plan your schedule with ample time to socialize.

Appreciate and Have Fun – Take the time to appreciate where you are. Appreciate different perspectives, new experiences, new friends, new food, and new places. Graduate school provides unique opportunities, which can not only help you identify your future avenues but also provide a sense of accomplishment. Yes, time management is key, and work-life balance needs to be achieved but there is a feel-good factor in accomplishing what you have set out to do.

Graduate school is incredibly daunting and time consuming but it can also be very satisfying. As an international student, whether you plan to stay in your new city for a long while or move back home, you can enjoy the journey and the discovery. I have found my first year to be quite different from my expectations but I’m happier for it. I’m moving full steam ahead in year 2 but deciding if I want to sign up for 4 more!

Industry: Branding

Branding Matters

By Jason W. Lee & Elizabeth A. Gregg, University of North Florida

Earlier this semester, the Journal of Contemporary Athletics (JCA) announced an upcoming special issue addressing School Athletic Branding and Visual Identity.”  The purpose of the special issue to provide a forum for the dissemination of insightful articles addressing the nuances associated with educational institution branding. Academic institutions, in both the higher education and secondary schools, offer thought-provoking points of discussion regarding effective brand management. This special issue is intended to provide a forum for the academic examination of higher education and high school institution brands, including visual identity and other related marketing components associated with school-sponsored athletics. Beyond the scope of intercollegiate sport, branding considerations impacting higher education institutions are prevalent.

Every school has a unique story, as do sport management programs. Visual identity is the visible part of the story that sport management academic programs tell. Some programs have catchy names or make use of eye-catching acronyms. For example, Miami University is home to SLAM (Sport Leadership and Management). Other programs may include the names of noted individuals (i.e., founders, benefactors, notable partners) or other defining characterizes associated with the institution or program. Most programs, however, have a basic naming structure that is comprised of discipline-specific names that simply encompass the academic programs represented within (i.e., Sport Management, Sport and Fitness Management, Sport and Recreation Management).

Places are Distinct… and so are Brands
Programs should focus on guiding principles such as institutional, departmental, and program goals and missions. Program brands are to build off of strengths that exist within the structure of existing university brand strengths. Programs should be mindful of who they are, where they are, the audience they are trying to reach, and the communities that they serve. Building on institutional resources is key. Factors such as a unique geographic location, access to desirable internship sites, and opportunities for experiential learning embedded in coursework should be considered as branding opportunities.

Your Reputation Precedes You
Programs must be mindful that their reputations are a product of identity and image elements that have been developed and presented historically. Sport management programs can benefit or be viewed negatively through associations with the institution at large, a given university’s administration (and other influential decision-makers affiliated with the institution), program faculty, students and alumni, partners from the sport community, and institutional elements such as a university’s athletic program. Prospective students and other stakeholders may make associations with academic programs tangentially through experiences and perceptions of characteristics such as an athletic department’s visibility and reputation. Program faculty and those in charge of programmatic branding efforts should be cognizant of the following core program visual identity elements.

Name. Various programs carry names that were established at a time when institutional goals and programmatic focus were different than they are at present. In order to have brand strength, it is critical for the program name to be included in that of the department in which it resides. While this can be a difficult issue that involves practical and political involvement, change, and potentially financial cost – schools should nonetheless be thoughtful of program and department name attributes while considering important characteristics such as distinctiveness, fit, and description.

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UNF Sport Management Program’s Department Name (on the College Homepage)

For examples, at the University of North Florida, the department was renamed Leadership, School Counseling, and Sport Management in 2009. Program leaders believed it was critical for brand and degree awareness to include the name of all programs housed in the department.

Logo. Does your program have a logo? Some programs have logos that do not convey the proper quality of institutional visual identity guidelines. If the logo is not congruent with the visual identity of the larger institution, university administration could object to such fig2implementation, as it can result in a lack of brand uniformity and therefore visibility of the program.

Tagline. Taglines are statements that can send a compelling message, and generally are in use for an extended period of time. In the case of an academic program, including taglines could be useful in reaching desired publics. Programs that currently utilize taglines may want to assess quality and see if it still fits the desired goals and intended purposes.

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UNF’s Institutional Tagline

Note: The submission deadline for the special issue JCA is Friday, May 12th. Inquiries and submissions are to be sent to the special issue’s guest editor, Dr. Jason Lee.

What makes a successful golf management university program?

By Matthew Walker, Ph.D.
Texas A&M University

Training the next generation of employees, managers, and future leaders is an essential and necessary practice for any industry. This practice is especially important for industries pro-golf-imagewhere economic conditions, coupled with waning consumer interest, has reduced the aggregate value and revenue generating potential of the service. This is the case for the Golf Industry in the United States, where approximately 5.9 million golfers left the sport between 2003 and 2014, and approximately 160 courses closed in 2013, marking the eighth straight year for this latter trend (NGF, 2014). In light of these and other data showing fluctuations in key industry metrics (e.g., rounds per year and consumer spending), it is imperative to assess whether employment/training programs are equipped to deal with shifting industry challenges.

The PGA of America is well-aware of these and others challenges facing the Golf Industry in the United States. One tactic the PGA is taking to reverse this trend is to focus on their educational programming. Their aim is to ensure new leaders in the field are highly qualified, motivated, and well-prepared to exceed stakeholder expectations. This concern was the catalyst for sponsoring a recent research project intended to evaluate the delivery and impact of golf management university (GMU) programs around the nation.

The GMU landscape has a long history, stretching back to the mid-1970s, when the first program at Ferris State University was initially established. Since that time, the PGA of America has officially accredited 21 programs, with 18 active programs currently delivering golf management content to hundreds of students nationwide. The 4-5 year programs are designed for aspiring PGA Professionals and are intended to be skill acquisition-based with a heavy emphasis on field experiences and experiential learning. Combined with campus instruction, primarily housed in business schools around the country, the students are exposed to courses ranging from introduction to teaching golf, food and beverage management, and merchandising, among others. The programs provide students the opportunity to acquire the knowledge and skills necessary for success in the golf industry and collectively boast an impressive 100% job placement rate upon graduation.

These elements make for a degree path that is especially enticing for students interested in a golf management career. However, new student enrollment has waned in recent years, and the programs are plagued by high rates of student attrition, low graduation rates, and waning demand for the degree. Combined with a slowing market for recreational golf in the US, the PGA of America was keenly interested in better understanding the influence and impact of the GMU programs to help plot a course for their future direction.

hlkn_stacked-sportmanagementA team of sport management faculty from Texas A&M University comprised of Drs. Matthew Walker, Steven Salaga, George Cunningham, Paul Keiper, and Paul Batista were awarded nearly $200,000 from the PGA of America to evaluate the GMU landscape and formally identify and compare the characteristics of high and low performing GMU Programs. To this end, the research team engaged in a multi-step, iterative research process, which included: (1) qualitative and quantitative data collection aimed at understanding the attributes and perceptions of PGA GMU Programs; (2) estimates of the strength of relationships between program data, individual student characteristics, and economic factors; and (3) a market analysis to assess high school golfer awareness of and intentions to pursue a PGA GMU degree. Multiple data collection methods and analysis procedures were employed to ensure substantive conclusions could be most confidently derived by triangulating across measures and methods with non-overlapping strengths and weaknesses.

Based on the performance evaluation, the results showed the highest performing programs separated themselves from their peers through programmatic features, student engagement, connections with the industry, and attention to assessment and evaluation. The majority of these areas were closely tied to program delivery, student quality and commitment, and quality cohort management. In the aggregate, the programs are struggling with producing industry leaders with the acumen necessary to deal with various managerial challenges. Among the recommendations delivered to the PGA of America were: a renewed focus on innovation, a more committed stance for increasing diversity, a more robust standards and expectations evaluation for the member programs, and strategies designed to bolster new student recruitment and existing student retention.